Welcome to The Glimmerglass Festival!

Personal Information Form (PIF)

Filling out the PIF is the first step to joining us here at the Glimmerglass Festival. This form will take approximately 10 minutes to fill out.

Company Vehicle Usage Agreement

If you are either unable to drive or uncomfortable driving for the Festival, please inform your supervisor and the Company Management at company-manager@glimmerglass.org

If you will be needed for work-related driving while you are here, you will need to complete the Company Vehicle Usage Agreement and return it to Company Management at company-manager@glimmerglass.org. Your information will be sent to our insurance policy for approval and you or your supervisor will be notified when you have been approved to drive.

Work-related driving is operating a motor vehicle in the course of your work, including driving to and from offices, rehearsals, coachings, residences, and other work locations as designated by the company. It may also include other driving as designated by your supervisor. Work-related driving does not include commuting from your home to your primary workplace.

Parking on Campus

click here to Download a PDF of the 2025 Campus Parking Map

If you have not yet filled out the Parking Permit Form, please take a moment to do so now.

In the Patron Lot, parking along the fence-line is not permitted on show days to ensure patrons can park as close to the stairs as possible. Staff parking in the general parking lot should be on the second level in the designated parking area.

All staff are reminded that permitted parking locations are at the discretion of parking attendants and management and are subject to change as operational needs dictate. Thank you for your cooperation.

  • Full-time staff and department managers with a White/Silver tag may park in the lot closest to the Woodcock Administration building with overflow into the lower lot. 

  • Seasonal Department Heads with a Blue tag may park near the trailers and along the grass in designated areas so long as the back of their vehicle is pulled all the way off of the pavement.

  • Orchestra members with a Green tag may park in the lower lot on the side closest to the theatre.

  • Guest Artists, Music Staff, and Calling Stage Managers with a Yellow tag may park in the lower lot on the side closest to the Woodcock Administration Building.

  • Resident Artists and Apprentices with an Orange tag may park in the Patron Lot across the street.

Any Company Member attending a performance which they are not working should park across the street in the Patron Lot. Please display your parking pass whenever you are parked on campus.

For the safety of staff and patrons and dogs, PLEASE observe speed limits on campus and ensure that large vehicles and delivery trucks have clear pathways to all the buildings they need.

MAIL

All personal mail and packages (including Amazon) shipped through the USPS, UPS, FedEx, etc. should be sent to the Seasonal Staff Mailing Address at the Springfield Center Post Office. Business mail would be sent to the Business Mailing Address (not listed). Mail runs are done daily during the season and items can be picked up at the Woodcock Administrative Building. 

Seasonal Staff Mail/Package Address: 

Your Name (Associated Department)

7300 State Highway 80 

PO Box 129 

Springfield Center, NY 13468 

*Please be sure correspondents indicate which department you are associated with (i.e. RAP, costumes, electrics, development, etc.)

Due to federal guidelines, any personal mail sent to the business office will be opened by the receptionist and all mail sent by the United States Postal Service (USPS) to the physical address will be returned to the sender.

Temporary Mail Forwarding: 

Before Arrival: If you fill out a change of address card at your current post office, be sure to check the “temporary move” box and enter the date you plan on LEAVING Glimmerglass, at the end of the season. Do this even if you do not plan to return to your current address. 

Before Departure:

You will need to fill out another change of address card and submit it to your ORIGINAL post office. This will cancel your temporary address change and have your mail routed to your next address. This may sound odd, but it is necessary to do it this way because the Springfield Center Post Office is run by ONE postal employee; during the off-season, they are unable to keep up with forwarding mail for our 400 seasonal employees.

Complimentary ticket form and staff ticket policies

Read our full Comp Ticket, Staff Rush, and Work Bench policies on this page here!

Mainstage Complimentary Tickets

All company members may receive two complimentary tickets to one performance of each: Tosca, Sunday in the Park with George, The House on Mango Street, The Rake’s Progress and Odyssey.

Complimentary tickets are available in the Front Orchestra, Rear Orchestra, Front Boxes or Rear Balcony seating sections. You may upgrade complimentary ticket seating, when available, at a premium. Price Level II: Orchestra/Balcony $20 each. Price Level I: Festival Circle/Upper Festival Circle $30 each. You may purchase additional tickets for any mainstage opera/musical theater performance with availability at a 25% discount. Please note that you may not use this 25% discount on a seating upgrade. 

Complimentary ticket availability is not guaranteed for any performance.

You may submit orders up to 48 hours before the desired performance via the 2025 Complimentary Ticket Request Form.

STAY UPDATED: THE cOMPANY NEWSLETTER

Starting in June, The Festival will share an internal company newsletter where we send weekly updates regarding staff news or other upcoming events. This is separate from our public-facing newsletter.

As an employee of Glimmerglass, you will automatically be opted in to receive our newsletter for updates!

 

report an issue

If you ever experience or witness sexual assault, harassment, or any form of discrimination, please know that your safety and well-being are our top priorities. We encourage you to reach out to our HR team immediately so we can support you and take appropriate action. All reports will be handled with sensitivity and confidentiality. You can contact senior staff including: Karen Flanagan, Andrea Lyons, or Christian Shaefer.

Andrea Lyons, Executive Director
Email: alyons@glimmerglass.org
Office: Woodcock Administration Building

Karen Flanagan, Director of Finance
Email: kflanagan@glimmerglass.org
Office: Woodcock Administration Building

Christian Shaefer, Operations Manager
Email: cshaefer@glimmerglass.org
Office: Woodcock Administration Building 

handbook and policies

The Glimmerglass Festival believes in an equitable and inclusive workplace, and we have policies and reporting processes in place to ensure this.

the daily

The Daily Schedule will be posted here… daily. So, check back here to learn the who, what, when, where you need to be. This page is password-protected for your privacy. Check with your department head if you haven’t received it.